Shipping + Return Policy: 

PROCESSING:

• Please allow 2-5 business days for production. Business days do not include weekends or federal holidays.
• We do not allow modifications or cancellations once the order is placed. 
  
• Everyone receives a shipping confirmation with tracking. 

SHIPPING:

• Depending on where you live, the time it may take for your product(s) to reach you, may vary. 
• We offer affordable flat rate U.S. shipping, plus FREE Shipping over $120!

PLEASE NOTE: 

• Ludic Closet is not responsible for unsuccessful deliveries caused by a wrong or incomplete shipping address, including incorrect zip codes or addresses that were undeliverable upon delivery. It is the customers responsibility to enter the correct address at check-out and double check all information prior to making a purchase. Non-delivery or additional shipping costs due to customer errors, or deliveries pertaining to the address will not be taken by Ludic Closet. 
  
• It is our policy that if an item is undeliverable or delayed or delivered incorrectly to an incorrect address by UPS or USPS the customer is responsible for reaching out directly to UPS or USPS with their tracking number so they can assist with locating the package and/or filing a claim. 

RETURNS + EXCHANGES: 

• If your order arrives damaged, misprinted, or defective, we will gladly replace it at no cost within 30 days of the delivery date. Please provide a photo of the issue, and we will take care of it for you. 
• We do accept size exchanges within 15 days of receipt. The customer is responsible for any shipping costs.
• Please note: DM's is not considered customer service and we recommend always reaching out to us via email @ shopludic.clothes@gmail. This is the best way to reach us with any questions or concerns regarding your order.

Please send any returns within 30 days of receiving the item(s) and ship your item(s) to: Attention: Brown, Shop Ludic - 1413 White Path Trail, Canton, GA 30114



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