An exchange request can be submitted within a month after the purchase is made.

In the case when theproduct and packaging are unopened and undamaged, you areeligiblefor a full return.

In the case when the packaging has been opened and the product has been used, you are eligiblefor a partial exchange.

In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligible for a return.

Please check our Terms of Service to see if you're eligible for a return.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.